I don't think the free version supports custom email domains. [Reference]
If you do plan on upgrading to the paid tier, there's a couple factors that go into setting up custom domain's to freshdesk that you should look into before committing.
Message me if you have any specific questions!
Cheers,
Mason
I think the free version supports custom email domains.
If you are upgrading to the paid tiers, there's a couple of factors that go into setting up custom domain's to freshdesk that you should look into before committing.
Message me if any ambiguity still remains there...
Good luck..
Start your 21-day free trial. No credit card required. No strings attached.
Start Free Trial
Evan Sullivan
I am playing with the free version to potentially at my school. Will the free version allow only our email domain to sign up? I have tried a normal gmail and it lets me but I am hoping to only allow our domain