Hello Support,

we've a Probem that has to be solved immediately.

If we send emails to our customers with embedded images they and we see only white images... 

if I open the email there are images in source like that... 

https://eucattachment.freshdesk.com/inline/attachment?token=....thisisthecreatedtoken...

The image itself comes from 

https://s3.eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/80001712616/original/vLdhi9AAeP_LlF-Cj72qlT_zkiagi0YqUg.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAS6FNSMY2WD6T3JNC%2F20210108%2Feu-central-1%2Fs3%2Faws4_request&X-Amz-Date=20210108T113824Z&X-Amz-Expires=300&X-Amz-SignedHeaders=host&X-Amz-Signature=5efb254bc6f2e667370ef8fa56db756bf8ce21118856410224ae8f95de91927c

but is blank.... !!!

the tokens paylod:

ID = 80001712616

account_id: 1750321

Please help.

Thanks in advance.

HL