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Is there a placholder tag for specifying the helpdesk page?
I would like to draft emails such that I might specify the following URLs generically:
Tickets:
https://<yoursite>.freshdesk.com/support/tickets
Home page of support site:
https://<yoursite>.freshdesk.com/support/home
Discussions page:
https://<yoursite>.freshdesk.com/support/discussions
Forums
https://<yoursite>.freshdesk.com/support/forums
Obviously I can put the URL in but just to future proof myself in case we starrt to use tickets across multiple produts or we rename our site (I've seen crazy asks like tous out of product teams:) .
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Steve McMillen
Is there a placholder tag for specifying the helpdesk page?
I would like to draft emails such that I might specify the following URLs generically:
Tickets:
https://<yoursite>.freshdesk.com/support/tickets
Home page of support site:
https://<yoursite>.freshdesk.com/support/home
Discussions page:
https://<yoursite>.freshdesk.com/support/discussions
Forums
Tickets:
https://<yoursite>.freshdesk.com/support/forums
Obviously I can put the URL in but just to future proof myself in case we starrt to use tickets across multiple produts or we rename our site (I've seen crazy asks like tous out of product teams:) .