Most user interfaces support a "label" widget. While the freshdesk form has labels for each of its widgets, I would like to see an additional "label widget" in the custom Fields when editing the support form.
This would be used to add descriptive information (maybe a heading on each of the sections under a dynamic form.
For example, let's say I have dynamic field with option "Outage" for users to report an outage. I want the section that appears when "Outage" is selected provide some guidance.
It should be possible to format the label with color, font size, etc. Possibly format different text within the label.