Has anyone found any documentation of CSS elements and classes used by Freshdesk?
I'm struggling with making even the most basic changes -- not because I suck at CSS, but because I can't find any documentation of which classes and named elements are defined in Freshdesk.
Example: Changing the default appearance of <pre> tags in knowledge base (solution) articles. I ended up having to go through the HTML source of the page in order to find out that the class name is "article-body", and then I could do:
..which worked great -- but what a pain to get to that point!
Is there *any* documentation that shows how to modify the CSS for things like the page header, menu bar, sidebar, forum posts, etc. -- or do we have to reverse-engineer each page to figure out how to do that?
Or am I just missing something stupid-simple about this whole process?
Marc Jensen
Has anyone found any documentation of CSS elements and classes used by Freshdesk?
I'm struggling with making even the most basic changes -- not because I suck at CSS, but because I can't find any documentation of which classes and named elements are defined in Freshdesk.
Example: Changing the default appearance of <pre> tags in knowledge base (solution) articles. I ended up having to go through the HTML source of the page in order to find out that the class name is "article-body", and then I could do:
.article-body {
pre {
background-color:rgb(239,239,239);
line-height:1.3;
padding:12px;
border-width:thin;
border-style:solid;
}
}
..which worked great -- but what a pain to get to that point!
Is there *any* documentation that shows how to modify the CSS for things like the page header, menu bar, sidebar, forum posts, etc. -- or do we have to reverse-engineer each page to figure out how to do that?
Or am I just missing something stupid-simple about this whole process?
Thanks!