I'm trying to connect to Freshdesk using OAuth 2.0, for single sign-on from my app. My app is serving as it's own OAuth identity provider. I've set up my Authorization url on Freshdesk -- let's call it https://www.myWebApp.com/auth:
So now for testing purposes I go to the URL that Freshdesk support provided for a user to initiate the single sign-on process:
I enter a correct email and password for one of my site users and click "Login".
Now in the Chrome network tab, I would expect to see Freshdesk trying to ping my Authorization URL. But I don't. I see this:
When loaded, my auth page (https://myWebApp.com/auth) pings my server, which issues a console.log() message, and my server logs show no such console log message -- so Freshdesk doesn't seem to be pinging my auth page at all.
What is keeping Freshdesk from pinging my auth page as it should?