Group auto assign to all agents on group regardless of availability
R
Roberto Cortez
started a topic
4 months ago
Hello,
I have tickets that are not time sensitive, and I would like to have a round robin assignment to all the members of a group, regardless of their availability.
Roberto Cortez
Hello,
I have tickets that are not time sensitive, and I would like to have a round robin assignment to all the members of a group, regardless of their availability.
Is this possible?