Somewhere above Connie said that she didn't know where the date is appearing incorrectly formatted. See the image below - I was adding time to a time tracked ticket.
I am in the UK and 11/07/2013 is 11 July 2013 to me but Freshdesk is actually showing me 7 November 2013.
This is not a deal breaker but Freshdesk is a product sold around the world so localisation of date formats is quite a basic requirement some users are easily confused by such things.
almost 6 years ago
Display a standard date format across your help desk. To make the change go to Admin>>Helpdesk Rebranding and change the setting.
12 months ago
This has not been fixed.
Time format is still not localized.
Not satisfied by this.
1 person likes this
9 days ago
Not localized ??? What ? We started with FD a month ago,and - in my good faith - I thought, I'd come around to this, and then just make the setting. From what I read here, however, it seems this is not possible. I lack words,. honestly
9 days ago
We still need 24 hour format. Noone here uses AM/PM, and it is extremely confusing to have to explain this and get into discussion with our subscribers over that anachronistic American format, we left ages ago