What is the difference between the Garden and Estate plans in terms of portal customizations?
Modified on: Fri, 28 Jul, 2017 at 11:26 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
The portal is your first impression when the customers come in for support. We believe in paving the way to let your creative side take over and transform the way it looks! On the Garden plan, you would be able to perform only CSS customizations, which would be a common customization change for the entire portal.
From the Estate plan onwards, you would have the ability to have page-level customizations which would allow you to modify almost all pages on your portal, individually. This is an article that would help you with an elaboration.
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