How do I ensure I receive incoming calls only during business hours?
Modified on: Wed, 3 May, 2017 at 3:19 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
You can choose to accept calls only during your business hours and then leave an out-of-business-hours message as well. These can be set up under Admin -> Phone -> Edit -> Settings.
All calls, both during and outside business hours, can be set up to culminate in a voicemail.
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