Are there any limitations in the drill-down option for the Reports?
Modified on: Thu, 20 Jul, 2017 at 2:02 AM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Please find the limitations in the number of drill down options available for reports given below:
A maximum of 5 filters (fields) can be applied in each report.
- Each of these 5 fields can include a maximum of 50 values.
- A maximum of 25 tickets that were most recently modified will be shown when you click on a bar graph. The rest have to be exported.
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