How do I change my main portal's language?
Modified on: Thu, 6 Sep, 2018 at 10:03 AM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Please navigate to Admin > General settings > Helpdesk, and change the primary language of your product portal.
We support multiple languages from the Garden plan which can also be managed under helpdesk settings. Once you set up secondary languages, the primary language of the portal will be locked.
Feel free to reach out to firstname.lastname@example.org in case you are looking to manage the primary language after setting up secondary languages.
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