What kind of tickets could be updated using the Dispatch'r?
Modified on: Fri, 14 Jul, 2017 at 4:35 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Whenever a new ticket comes into your Freshdesk Account, the Dispatch'r Automation would take effect on the ticket, based on the conditions.
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