Can I change the position of the feedback widget in Freshdesk?
Modified on: Mon, 24 Jul, 2017 at 11:19 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Please navigate to Admin -> Support channels -> Feedback Widget -> where you would have two tabs - pop-up widget and embedded widget, each would have their own customization options.
Kindly choose the offset which gives you the ability to decide how far it could be placed from the corner of the button and also which side of the page it should be on which are available under "Customise button."
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