Can the feedback widget be enabled for the mobile view?
Modified on: Mon, 24 Jul, 2017 at 11:23 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Please navigate to Admin -> Support channels -> Feedback Widget to see the configurations under customise form. Please toggle on the "Enable mobile view" to make the form accommodative in mobile screens.
This would ensure the form to be visible when accessed via a mobile.
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