Can I link my tweets to a specific product ?
Modified on: Tue, 25 Jul, 2017 at 2:26 AM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Yes, you could link each Twitter stream to a specific product such that, all tickets from that stream would be associated with the corresponding Product.
To set this up, please navigate Admin-->Twitter-->Edit-->"Link to Product", where you could choose the product to which you are looking to associate this stream with.
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