Can I use a vanity URL (custom domain) for my customer portal ?
Modified on: Tue, 24 Apr, 2018 at 2:36 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
If you would like your customers (and agents) to access your support portal using your own domain, you can point your default support URL yourcompany.freshdesk.com to your own domain like support.yourcompany.com.
Please refer to this article for more instructions on how you can be configured.
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