What is the cost of a day pass and how do I buy it ?
Modified on: Thu, 21 Feb, 2019 at 6:45 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
If your portal has occasional agents who would login according to the necessity and workflow involved, they would need a day pass. A day pass allows them to be active on the portal for one business day which is calculated based on your business hours.
|Plan||Price in AUD||Price in USD|
Day passes can be bought from under Admin > Day Pass. This option would only be visible to agents who are Account Administrators.
Did you find it helpful?
Can you please tell us how we can improve this article?