We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
Archived tickets are the ones which have been inactive in your helpdesk for a time period of 120 days. Please go to the 'Archive' view under the Tickets tab.
Clicking on this view will take you to a page where you can apply the required filters.
Hit 'Next' once you're set. Choose the fields you need the values for and hit 'Export' to export the file.
If you face any difficulties with receiving this export email, feel free to write to us at support@freshdesk.com.
