How do I add a custom Company Field?
Modified on: Tue, 18 Jul, 2017 at 9:24 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Please navigate to Admin -> General settings -> Customer Fields -> click on the companies tab where you could add the custom field.
In this page, there is the "Drag & Drop field" column, where the various kinds of fields could be used to create this field.
Furthermore, you could trigger an automation based on this Company Field.
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