We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
After a ticket is created, you can change the Requester of the ticket or Subject or the Description or any of the Ticket Properties from inside the ticket details page. Click on the three-dotted icon->select the 'Edit ticket details' option to edit the subject of the ticket as shown below:
