We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
You could rebrand your Freshdesk Account by changing the Helpdesk Logo and Favicon. To update your Logo, please navigate to Admin --> Channels --> Portals --> Click on the Portal Name --> Change Logo/Favicon.
You could upload the image of your Logo or Favicon and Save it to rebrand the Logo of your Freshdesk Account.