How to switch back to Sprout 2016 plan?
Modified on: Tue, 18 Dec, 2018 at 3:56 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
There was a revamp of features and pricing for the plans in Jan 2017 and we will not be able to switch back to the older versions of Freshdesk as they have been deprecated.
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