We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible. To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans. We assure you that this change will not impact your product experience, and no action is required on your part.
The trial period would be available for 14 days and you would be able to switch between any plan in those 14 days. However, once it has been downgraded to the Sprout plan, you can use it for free for unlimited agents. And if you would like to move to the paid version, you can reach out to billing@freshdesk.com and the change will be done immediately.
