How to change the bot's avatar?
Modified on: Fri, 1 Mar, 2019 at 11:19 AM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
You can navigate to Admin > Bot > Customize > Choose Avatar. You will also have the option to update your own custom Avatar from your system as well by clicking on 'Add your own' and then click on 'Save'.
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