I want to be able to compare the average resolution time that a group has on a daily basis.
Modified on: Tue, 4 Sep, 2018 at 12:48 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
You can make use of the Performance Distribution Report and this would be available from the Estate plan.
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