We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
You could use the Wordpress plugin for Freshdesk and show your solution articles and contact form on your WordPress site.
Learn more about setting up the Freshdesk help widget on WordPress here.