If you signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
You can embed your knowledge base articles and show a contact form on your Wix website with the help widget. To learn more about the help widget, click here.
You'll need to upgrade to a Wix premium plan and connect a domain to your Wix site before you can embed the widget code. Once you've set up the widget from Admin > Channels > Widgets on Freshdesk, you can copy the widget embed code.
Log in to your Wix account and navigate to the sidebar, select Settings > Advanced Settings > Tracking & Analytics. Select +New Tool and click on </> Custom.
In the window that opens, paste the embed code, and enter a name for your reference. You can also choose to show the widget on select pages or on all pages.
Click here to read a step-by-step guide on embedding solution articles and the contact form on your Wix site.
