I’m finding Analytics difficult. I need help.
Modified on: Mon, 16 Mar, 2020 at 5:06 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
You can find the basics of Analytics in this video. You can also refer to solution articles for both curated and custom reports. We will be releasing other resources in the future.
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