Can I disable the one contact multiple companies feature on my helpdesk?
Modified on: Tue, 25 Jul, 2017 at 11:14 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Please navigate to Admin --> General Settings --> Customer Fields. Under Contacts tab, scroll down to the Company --> Change. Disable the option "Associate one contact with multiple companies". This would remove the functionality to associate one contact with multiple companies for your account.
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