We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
Yes, this can be done using the 'Bulk Updates' option on the Tickets List page.
You can select the tickets you want to update and choose the 'Bulk Updates' option to update multiple ticket fields at click.
