We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
Even after providing the correct authorization, if you encounter the banner stating, “Please reauthorize your Email settings. Learn more about it here or finish the setup in Email settings” please refer to our solution article on reauthorization of custom mailbox to troubleshoot the issue.
Also, try accessing your Freshdesk account in incognito mode after clearing caches and cookies to eliminate browser-related issues.
