We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.

Please navigate to Admin -> Workflows -> Email notifications -> Requester notifications -> User Activation email and toggle this off so that you could not automatically send this email to your customers. 


Kindly note that you would be able to send activation emails from the customers' tab where you could choose the unverified contacts from the "showing" drop-down and send them by checking the boxes next to the contacts manually so that they could create an account with your portal.