We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
We load ticket information using visual force pages in Salesforce, and so you'll have to allow cookies from freshdesk.na15.visual.force.com to ensure that you will be able to load this data in Salesforce.
So, clearing your browser cache should help - or please load this in an incognito/private window.
