We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
Unfortunately, we do not have the functionality to add a CC in the feedback widget. However, when this creates a ticket on the portal, you would be able to add a CC on it.
This could also be automated through a Ticket creation automation rule. Please navigate to Admin -> Workflows -> Automations -> Tickets -> Ticket Creation tab -> Click on new rule.
Condition:
Source is Feedback widget
Action:
Add a CC
