We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
To access the deleted tickets on the helpdesk, navigate to the Tickets section and click on the hamburger icon and in there, Choose Trash (under the "List View Names" dropdown). You can also find the conversations from a deleted user in the Spam folder.
You can Restore, Not spam or Delete Forever those listed tickets, under these ticket views.
Also, tickets in the trash folder for more than 30 days will be permanently removed from the portal.
