We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible. To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans. We assure you that this change will not impact your product experience, and no action is required on your part.
Login to your freshdesk account to edit your end user profile.
Click on your profile name on the top right corner > Edit profile.
In the profile settings page, you can edit your name, password, phone, photo, twitter handle, timezone and language.
Once you are done editing your profile settings, click on 'Save changes' for the changes to reflect on your account.