We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.

The help widget allows you to embed a contact form or solution articles on your website. You can customize the appearance of the widget, to match with the branding on your website. It's an upgraded version of the feedback widget.

Read more about the help widget here.