We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
You can embed your knowledge base articles and show a contact form on your Wix website with the help widget. To learn more about the help widget, click here.
You'll need to upgrade to a Wix premium plan and connect a domain to your Wix site before you can embed the widget code. Once you've set up the widget from Admin > Channels > Widgets on Freshdesk, you can copy the widget embed code.
Log in to your Wix account and navigate to the sidebar, select Settings > Advanced Settings > Tracking & Analytics. Select +New Tool and click on </> Custom.
In the window that opens, paste the embed code, and enter a name for your reference. You can also choose to show the widget on select pages or on all pages.
Click here to read a step-by-step guide on embedding solution articles and the contact form on your Wix site.
