Dashboard and Reporting : Freshdesk

Discussions Ideas

Start a new topic

Dashboard and Reporting

To discuss about the Dashboards, Reporting suites and notification center in Freshdesk

Add billable and non-billable hours to agent performance report

Posted by Adam Stiskala, about 11 hours ago , Last Reply by Aravind S, about 2 hours ago
M

Implemented

Customizing the Dashboard

Posted by Marc, about 5 years ago , Last Reply by Peter Alderton, 4 days ago , 123 votes
Implemented

Announcement area for Agents

Posted by Sam Davis, almost 6 years ago , Last Reply by luca.ciaraffo, 7 days ago , 29 votes
Time Sheet - Add "single text" fields to available columns

Posted by Ian Greenhalgh, 9 days ago
M

Agent Timesheet Access

Posted by Mark Christianson, about 4 years ago , Last Reply by Paulk, 11 days ago , 4 votes
T

Recent Activities

Posted by Thomas.heymans, 3 months ago , Last Reply by Veronica Kuffer, 13 days ago , 4 votes
Reporting for All Customers

Posted by Joel Anderson, about 4 years ago , Last Reply by Len Smith, about 1 month ago
L

Filter Ticket Reports by Customer Fields

Posted by Leslie, 3 months ago , 1 vote
A

Reports and dashboards

Posted by Aurison, over 3 years ago , Last Reply by Aravind S, 3 months ago , 5 votes
E

Customized Report

Posted by Elie.yacoub, 10 months ago , Last Reply by Aravind S, 3 months ago
J

Reports on ticket status

Posted by Johannes Birk, over 3 years ago , Last Reply by Aravind S, 3 months ago , 1 vote
M

Scheduling report run

Posted by Marie Weston-Smith, almost 5 years ago , Last Reply by Aravind S, 3 months ago , 4 votes
C

Schedule the reports to automatically run

Posted by Chris Thomas, almost 3 years ago , Last Reply by Aravind S, 3 months ago , 2 votes
A

Reporting data

Posted by Anthony Bullimore, over 3 years ago , Last Reply by Aravind S, 3 months ago , 1 vote
S

2 or more agents working on same ticket, Problem with notification when adding notes

Posted by STELLATECH, almost 3 years ago , Last Reply by Aravind S, 3 months ago , 2 votes

« Previous
1
2
3
4
5
6
7
…
10
11
Next »

Dashboard and Reporting

Sign up for Freshdesk today