Dashboard and Reporting : Freshdesk

Discussions Ideas

Start a new topic

Dashboard and Reporting

To discuss about the Dashboards, Reporting suites and notification center in Freshdesk

S

2 freshdesk account in 1 freshdesk account

Posted by Santosh Gupta, 10 days ago
J

Dashboards to Scroll on an internal messages screen

Posted by Jag Hayer, 20 days ago
Implemented

Stop Start of the SLA Timer and reporting

Posted by Chris Phillips, over 4 years ago , Last Reply by Nomar Carpio, 27 days ago
P

Report by customer

Posted by Peter Alderton, 29 days ago , Last Reply by Peter Alderton, 29 days ago
J

Report - time since last public note or reply

Posted by Julie Erben, about 1 month ago
S

Implemented

Schedule report format in CSV/Excel

Posted by Shivakant Pandey, over 2 years ago , Last Reply by Srinivas.g, about 1 month ago , 3 votes
s

How are resolution time being calculated for SLA and where can I output this metric

Posted by steve reynolds, about 1 month ago
S

Knowledgebase widget

Posted by Steve Gossett, 2 months ago , Last Reply by Mark, 2 months ago
Add created_by field to ticket export and Core API for reporting

Posted by Mitchell Craver, 3 months ago
T

Recent Activities

Posted by Thomas.heymans, about 1 year ago , Last Reply by Karthik Kumar, 3 months ago , 10 votes
L

Filter Ticket Reports by Customer Fields

Posted by Leslie, about 1 year ago , Last Reply by Matt Hubbert, 4 months ago , 6 votes
L

Pull a report, Raw Data

Posted by Lauren Jacobson, 4 months ago , Last Reply by Karthik Kumar, 4 months ago
Implemented

Search and report by tag

Posted by Alessio Fattorini, almost 7 years ago , Last Reply by Lynette, 4 months ago , 8 votes
B

Annual Option for Report Scheduling

Posted by Brian Lee, 5 months ago
L

Ticket Volume Trends Report: Closed Tickets

Posted by Lauren Jacobson, 5 months ago , Last Reply by Karthik Kumar, 5 months ago

« Previous
1
2
3
4
5
6
7
…
11
12
Next »

Dashboard and Reporting

Sign up for Freshdesk today