Dashboard and Reporting : Freshdesk

Discussions Ideas

Dashboard and Reporting

To discuss about the Dashboards, Reporting suites and notification center in Freshdesk

A

How to remove Chatbot from Dashborad side panel

Posted by Atte Hyvärinen, about 1 month ago
a

Scheduled Report with Today's Date

Posted by admin cms, about 1 month ago
J

Tickets marked billable, time log check

Posted by Jseal, about 1 month ago
J

Widget highlights when >0 turn Red

Posted by Jon England, about 1 month ago
Q

Dashboard Stats Incorrect

Posted by QCS Support, about 1 month ago
e

Scheduled maintenance is under progress

Posted by eDropship Empire Virtual Assistants, 4 months ago
P

Support for Embedding External Widgets in Dashboard

Posted by Patrick, 4 months ago
M

Automatic Ticket Assignment report/Dashboard

Posted by Mike Hall, 4 months ago
Add a 'not' option to report filter fields

Posted by Alessandro Melandri, almost 5 years ago , Last Reply by Tim.rhymer 5 months ago , 5 votes
D

Implemented

Customer Billing Report

Posted by Dirien, about 7 years ago , Last Reply by Mattia ITSolutions 5 months ago , 1 vote
Implemented

Indicator for online agents

Posted by Luke Catlin, almost 8 years ago , Last Reply by Kyle Hane 5 months ago , 11 votes
M

Questions about modifying dashboard

Posted by Mike Smith, 6 months ago
S

Total agents active

Posted by Shivanksha Marupuru, 7 months ago , Last Reply by Suprabha Somanathan 7 months ago
C

Dashboard widget percentage

Posted by Christian Mentor, 7 months ago , Last Reply by Suprabha Somanathan 7 months ago
S

Reporting on Solution articles used by agents

Posted by Sean Woodie, 10 months ago , Last Reply by Suprabha Somanathan 7 months ago , 2 votes

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Dashboard and Reporting

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