It would be great if an automatic email notification can be sent out when someone leaves a voicemail message. So, if the calling number is known - then the email can be sent to the group responsible for that customer.
Sorry for the pretty late response on this thread. You could probably setup a Dispatchr rule to alert agents on a voicemail - You can set the conditions as : Source is phone & Subject contains voicemail
about 1 year ago
It would be even better if the email contained a copy of the voicemail translated to text