We are super excited to let you know that we have rolled out the Multilingual Support for your Knowledge Base. Now, you can create articles in multiple languages to support your global customers - all from a single portal.
Check out this little video to learn more about how multilingual support can help you grow your business effectively!
Here’s what the Multilingual KBase can help you with:
Easier collaboration across teams with all languages being available on one portal
Color coded status indicators to enhance agent productivity
Language specific meta tags to improve content discoverability
Automatic language detection to provide seamless support to your customers speaking different languages