Hyperlink existing email address on contacts page to save time when wishing to email them.
started a topic
over 3 years ago
Sometimes you are looking for the name of someone in an organization and you find the person in the contacts section. Then you want to email that person but you have to copy the email address into a new email.
It would be preferred if the email address inside the contacts page was a live hyperlink that brought up a new email inside Freshdesk with the email address already entered.