Freshdesk spams on my personal gmail : Freshdesk

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Freshdesk spams on my personal gmail

Rethel Jules Gumban

started a topic almost 4 years ago

Hello, All the tickets in my freshdesk account is also reflected on my personal gmail. There is no unsubscribe button. How do I stop freshdesk from sending me all the emails of our company's customers to my gmail account? Thanks

Vishal Balasubramanian

Admin

said almost 4 years ago

Hello Rethel,

Thanks for reaching out to us. Please check if there's any forwarding setup on your support mailbox to forward emails to your gmail account or if there are any automations that CCs your email when tickets are created.

Hope this helps.

Regards,
Vishal