Still really hoping for the ability to clone an existing ticket without the need for a relationship between the tickets. Major competitors have this included in out-of-the-box solutions, so it's strange to me that this hasn't been implemented or even on the roadmap for implementation.
Clone or Copy would be great!
It would be great to also be able to already pick the group to clone it to when cloning a ticket.
Clone or copy would be great!
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Rebecca Starr
We could really use the ability to clone a ticket without creating a parent/child or tracker relationship. Most ticket solutions have this ability which allows you to carryover all of the information in the ticket to another ticket and then edit the portions you need to. I don't understand why this isn't available or am I just missing it? Again, I DO NOT want parent/child.
6 people like this idea