Thanks for posting this on our community. Freshdesk now supports emoji in tickets and it has not been extended to forums and solutions. We're working on a few ideas to make your knowledge base experience better and I'll see if we can add this to the queue.
about 1 month ago
Don't put one in your title or the same thing will happen....if you put the emoji in first, then you are in an extra 勒 with the whole title missing (then you can't click to open and edit it any longer)
12 days ago
+1 for this. Would really appreaciate emoji support in articles