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Trying to install JIRA plus plugin into our Freshdesk.The installation is giving me the following error:Webhook Registration failed! You do not have permission to create Webhookhttps://i.imgur.com/WSfFiv7.pngWhere should I get necessary permissions from exactly?
I just went through this Alex, the Webhook permissions need to be granted on the Jira side. Freshdesk says this in their instructions:
"This will create a new webhook in JIRA which should let the sync work."
The next issue I had was that the Jira user had to be a global administrator to create the webhook (I found this reference https://community.atlassian.com/t5/Jira-Software-questions/Webhook-register-permissions/qaq-p/937584). So I promoted them to global, then revoked the global privilege once the webhook had been created. I believe that the linked Jira user only needs regular jira-developers permissions, ie create/update/close issues.
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