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I'd like to see some out-of-the-box reports on Knowledgebase Usage and Statistics.
Some information I'm interested to know:
I'd like to see this too. These were standard reports I could get when we used Zendesk but on here I've lost a lot of the stats I'd been curating regarding how my readers interacted with articles.
Darla and Eve,
We have our thinking hats on and are happy to be working on making the new Analytics module (replacing reports) as intuitive as we could.
Reporting/statistics on the solution articles has been one of the crowd's most frequent and favourite ask, we must agree.
Our product managers are aiming to bring this very soon in the near future. Please watch this space for updates on this!
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