Kanban Board: View Freshdesk ticket properties without opening a ticket as a Kanban board. Each ticket is represented as a card which shows the Ticket ID, Subject and Short Description, Due Date, and the agent it is assigned to.
Receptive: The integration enables your support team to create, link, and track Receptive requests from within Freshdesk. Any requests created in Freshdesk can be linked to the original requester.
SMS Alert: SMS Alert is a powerful online SMS platform that sends thousands of SMS messages with just a click. The extension equips your Freshsales account with SMS features using the smsalert.co.in service. Send custom SMS with a friendly interface.
Harvestr: Turn Freshdesk tickets into actionable customer feedback for the product team with Harvestr, a product management software. With Harvestr, you can manage customer feedback, prioritize features and communicate on your roadmap.