I have never noticed auto-correct in Freshdesk. My selling mistakes are not corrected. I normally use a Firefox browser and this highlights spelling mistakes but does not auto correct. I think Chrome does/can do this. Is it possible that this is a setting in your browser.
18 days ago
I've have also noticed auto-correction in the text box for writing responses to users. It may be invisible to other users, but it is tremendously frustrating to me. In particular, it will change the number of white space characters when I make a change to whitespace, as though it is trying to enforce a certain style. I type every character I do for a reason and I don't need a machine second guessing me.
The text box for this forum does not have any auto-correction functionality, so I know its not my browser.